Get in Touch with Our Payment Experts

Have questions about our payment processing solutions? Our team is here to help you find the perfect fit for your business.

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Phone Support

+1 (929) 401-8219

Mon-Fri 9AM-6PM EST

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Email Support

apply@securemerchantsolution.com

24/7 email support

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Office Location

8016 Bustleton Ave

Philadelphia, PA 19152

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Have questions about our services? Fill out the form and we'll get back to you as soon as possible.

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Support Hours

Monday - Friday 9:00 AM - 6:00 PM EST

Saturday 10:00 AM - 4:00 PM EST

Sunday Closed

Emergency Support 24/7 for enterprise clients

Response Times

Email: Within 24 hours

Phone: Immediate during business hours

Live Chat: Available during business hours

Enterprise: Dedicated account manager

Frequently Asked Questions

Find answers to common questions about our payment processing solutions

How quickly can I start processing payments?

Most accounts are approved within 24 hours. Once approved, you can start processing payments immediately.

What types of businesses do you work with?

We work with businesses of all sizes across various industries, including high-risk merchants.

Do you offer international payment processing?

Yes, we support multi-currency processing and international payments for eligible businesses.

How secure is your payment processing?

We use bank-level security with PCI DSS compliance, end-to-end encryption, and advanced fraud detection.

What are your pricing plans?

We offer competitive pricing with transparent rates. Contact us for a customized quote based on your business needs.

Join thousands of businesses that trust Secure Merchant Solution for their payment needs